Terms & Conditions Yackpot — Complete Platform Usage Guide

By accessing, registering, or using any part of the Yackpot platform — whether via the website, mobile app, or any other channel — you are deemed to have read, understood, and agreed to be bound by all terms and conditions set out in this document.

These Terms and Conditions form a binding agreement between you as the user and Yackpot as the platform operator. If you do not agree with any part of these terms, you are not permitted to continue using the Yackpot platform.

To use Yackpot's services, you must meet all of the following eligibility requirements at all times:

• Be at least 18 years old on the date of registration and throughout the duration of platform use.
• Not residing in a jurisdiction or territory where the use of this service is illegal or restricted by local law.
• Not currently on a voluntary self-exclusion list or gaming limit programme that restricts access to gambling platforms.
• Acting on your own behalf and not as an agent or representative of any third party.
• Capable of making financially responsible decisions.

Yackpot reserves the right to verify user eligibility at any time and may request additional verification documents if necessary. Users who fail to meet these eligibility requirements may be subject to account suspension or closure.

Each user is only permitted to hold one (1) active account at Yackpot at all times. Creating multiple accounts using the same or different identities, phone numbers, email addresses, or financial information is strictly prohibited.

During registration, you are required to provide accurate, complete, and up-to-date information. The details you need to provide include:

• Full name as stated in your official identification document.
• A valid date of birth.
• An active mobile phone number registered in your name.
• A valid and accessible email address.
• Bank account or eWallet details for financial transaction purposes.

The Know Your Customer (KYC) process is mandatory for all users who wish to make a withdrawal or when requested by the Yackpot team. Required documents may include a copy of your ID, bank statement, and other relevant documents.

Yackpot accepts deposits and processes withdrawals in Malaysian Ringgit (MYR) via the following payment methods: DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and supported cryptocurrencies.

Deposit Policy:

• The minimum deposit is MYR 10 for most payment methods.
• All deposits are processed immediately upon confirmation from the payment processor.
• Yackpot does not charge processing fees for deposits; however, your payment service provider may apply their own charges.
• Deposited funds may only be used for betting on the Yackpot platform.

Withdrawal Policy:

• The minimum withdrawal is MYR 50 for most methods.
• Withdrawals are only processed to a bank account or eWallet registered under the same name as the Yackpot account.
• Approved withdrawal requests are typically processed within 1 to 3 hours on business days.
• Yackpot reserves the right to hold withdrawals until the KYC process is completed or during investigations related to account security.

Yackpot offers a variety of bonuses and promotions from time to time to registered users. All offers are subject to specific terms and conditions that will be stated in each respective promotion.

General Bonus Terms:

• All bonuses are subject to the wagering requirements stated in their respective promotional terms.
• Bonuses cannot be directly converted to cash before the wagering requirements are met.
• Yackpot reserves the right to void bonuses obtained through illegitimate means or in a manner contrary to the spirit of the promotion.
• Each user is eligible for each bonus type once only, unless otherwise stated in the promotional terms.
• Unused bonuses or those whose requirements are not met within the specified period will expire automatically.

Yackpot reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Any changes will not affect bonuses already active in a user's account.

All games provided by Yackpot are subject to the specific rules of their respective game providers. Detailed rules for each game can be found within the game interface itself.

• Yackpot uses a certified Random Number Generator (RNG) system to ensure fairness across all casino games.
• Game results are final once a round is completed and cannot be disputed on the grounds of luck alone.
• In the event of a technical disruption during gameplay, Yackpot will take fair action based on stored system records.
• Games played using demo or free credits do not generate real-money wins unless otherwise stated.

Yackpot users are strictly prohibited from engaging in any of the following conduct:

• Using automation software, bots, or any third-party tools to play games automatically.
• Colluding with other players to manipulate game outcomes or exploit the bonus system.
• Depositing or withdrawing funds on behalf of others or for money laundering purposes.
• Using credit card details, bank accounts, or eWallet credentials that do not belong to you.
• Attempting to hack, disrupt, or compromise the security and integrity of the Yackpot platform.
• Spreading false or misleading information about Yackpot to other users.

Yackpot values user privacy. All personal information you provide is collected, processed, and stored in accordance with our detailed Privacy Policy.

In summary, Yackpot:

• Protecting your personal data with industry-standard 256-bit SSL encryption.
• Will not sell or share your personal information with third parties for marketing purposes without your consent.
• Retaining transaction data for the period required by compliance and legal obligations.
• Granting you the right to access, correct, or request deletion of your personal data, subject to applicable legal requirements.

For more information on how we manage your data, please refer to Privacy Policy our complete terms.

Yackpot provides the platform on an as-is basis and makes no guarantees regarding continuous availability or the accuracy of information displayed.

• Yackpot is not liable for any financial losses arising from use of the platform, including losses from wagering.
• Yackpot is not liable for service disruptions caused by factors beyond our control, such as internet outages, user hardware failures, or cyberattacks.
• Yackpot's maximum liability to any user for any claim shall not exceed the amount of the user's active deposit balance in the account at the time of the claim.

Closure by User: You may close your Yackpot account at any time by contacting our support team. Before closure, ensure all balances have been withdrawn and there are no active bets pending settlement.

Closure by Yackpot: Yackpot reserves the right to suspend or close a user's account without prior notice if:

• There is evidence or suspicion of fraud or illegal activity.
• The user failed to complete the KYC process within the stipulated timeframe.
• The user has violated any term in this document.
• Account has been inactive for more than 12 consecutive months.

For accounts closed due to policy violations, Yackpot reserves the right to withhold any balance remaining in the account, subject to assessment of each individual case.

Yackpot reserves the right to amend, update, or replace any part of these terms and conditions at any time. Amendments will take effect as soon as they are published on the Yackpot website.

We will endeavour to notify active users of significant changes via their registered email or in-platform notifications. However, it remains the user's responsibility to review these terms periodically.

If you have any enquiries, concerns, or feedback regarding these terms and conditions, you may contact the Yackpot team through the following channels:

• Support Email: [email protected]
• Live Chat: Available on the Yackpot platform, 24 hours a day, 7 days a week.
• Response Time: Email enquiries are typically responded to within 24 hours on business days.

For responsible gaming issues and self-imposed limits, please refer to the Responsible Gaming us for further information and assistance.